E11：组织、运营和员工弹性.pdf

1、Organizational,Operational and Workforce ResiliencyMay 6-8,2024|Charlotte,NCLisa Casteel,Primerica Debbie Mason,PrimericaIntroduction In the BC/DR world,resiliency is the word of the decade.What exactly does it mean to business continuity,disaster recovery?What does it look like to the average emplo

2、yee or manager?All these questions and more are needed to help the average Joe understand the importance of starting,growing and maintaining organizational,operational and workforce resiliency.The acceptance and understanding of this concept will assist in obtaining this state.Its not easy and it wi

3、ll never endWhat does Resilience Really Mean?Definition of Resilience:the capacity to withstand or to recovery quickly from difficulties;or toughness.Business resilience:pertains to the BUSINESS being in a prepared state to handle an event;it is the overall structure of the parts;People resilience:h

4、ave you defined your critical employees;how many people are required to complete the processes to keep the business in business;are they trained and where are the procedures?Operational resilience:the ability for systems to resist,absorb and recover or adapt to an event that could effect the functio

5、nality of operationsOrganizational resilience:ability for an organization to anticipate,prepare for,response and adapt to incremental changes or sudden disruptions to survive and still prosper and bounce back People Resilience Ensure your employees are aware of their role(s)in their department Are y

6、our employees trained adequately to do their job and cross trained appropriately?Do you have any single points of failure?If so,is the pain point adequately documented so another employee with similar knowledge could handle the process/task?Are your employees aware they are your biggest asset to pro