A3：金融服务之外的运营弹性.pdf

1、What the Heck is Operational Resilience if I Dont Work for a Bank?What the Heck is Operational Resilience if I Dont Work for a Bank?May 6-8,2024|Charlotte,NCJAMES MACDONNELL,BDO USA,P.C.1JAMES MACDONNELLManaging D With You Today2What outcomes are you hoping to achieve?Who should lead the transformat

2、ion?What must change?Why do you need the change?What is the role of the business continuity program in Operational Resilience?Some Big QuestionsOPERATIONAL RESILIENCE,ORGANIZATIONAL RESILIENCE,AND ENTERPRISE RESILIENCE RESILIENCE3BANK OF ENGLANDOperational resilience refers to the ability of firms t

3、o prevent,respond to,recover and learn from operational disruptions.2018U.S.OFFICE OF THE COMPTROLLER OF THE CURRENCY Operational resilience is the ability to deliver operations,including critical operations and core business lines,through a disruption from any hazard.It is the outcome of effective

4、operational risk management combined with sufficient financial and operational resources to prepare,adapt,withstand,and recover from disruptions.2020U.S.OFFICE OF THE COMPTROLLER OF THE CURRENCY The ability to deliver critical operations through disruption,which enables an organization to identify a

5、nd protect itself from threats and potential failures,respond and adapt to,as well as recover and learn from disruptive events in order to minimize their impact on the delivery of critical operations through disruption.2021Understanding Where Weve Been WHERE THE CONCEPT ORIGINATED4Increasingly Compl

6、ex OperationsSystem Complexity And Reliance On TechnologyPublic Perception&Social MediaChanging Customer ExpectationsCompliance&RegulationDisruption Response FailuresInternal Resources and InfluenceWhy Is Everyone Talking About OpRes?Dynamic Threat Environment5OpRes Isnt a New Name for BC Prioritize