美国富国银行Wells Fargo ＆ Company (WFC) 2011年年度报告「NYSE」.pdf

1、New opportunities.Unchanging vision.“The reason we wake up in the morning is to help ourcustomers succeed financially and to satisfy all theirfinancial needs.The result is we make money becauseof our focus on serving customers,not the other wayaround.This time-tested vision will forever be whatmatte

2、rs to WellsFargo.Wellnever put the stagecoachahead of thehorses.”John G.Stumpf,Chairman,President and Chief Executive OfficerWELLS FARGOW EL LS FA RGO&COM PA N Y 201 1 A N N UA L R EPORTNEW OppORtuNitiES.uNChANGiNG viSiON.Wells Fargo&Company Annual Report 2011Together well go farOur vision:Satisfy a

3、ll our customers financial needs and help themsucceed financially.Nuestra vision:Deseamos satisfacer todas las necesidades financierasde nuestros clientes y ayudarlos a tener xito en elreafinanciera.Notre vision:Satisfaire tous les besoins financiers de nos clientset les aider atteindre le succs fin

4、ancier.80478_L2_Cover.indd 12/22/12 2:19 AM 2012 Wells Fargo&Company.All rights reserved.Todays WellsFargo is a coast-to-coast company with vastreach.We touch people and businesses billions of times a yearat least 5billion times a year in the Community Bank alone.But we never forget that financial s

5、ervices is a people business.Working one on one with customers to help them with thedecisions they face every day is at the core of who we are.First we listen to customers like Tony Williamson,who starteda Minnesota-based IT staffing business,Ajasa Technologies,with his wife,Shelley,in 1995.Then we

6、offer guidance andsolutions.WellsFargo helped their business with credit tomanage cash flow.Now Ajasa Technologies has 400 employeesand is developing mobile applications for digital payments.“You cant do what you were doing a year ago,”said Williamson.“You have to change,and WellsFargo has helped us