美国富国银行Wells Fargo ＆ Company (WFC) 2020年可持续发展与治理报告（英文版）（98页）.pdf

1、Environmental,Social,and Governance ReportPublished July 20212A letter from the CEO .5About WellsFargo .6Providing enhanced ESG disclosure .7 Identifying our ESG priorities .8ESG goals and progress .10Contributing to the United Nations Sustainable Development Goals .11Working together to drive posit

2、ive impact .12Continued response to the COVID-19 pandemic .13Corporate governance and ethics .15 Board of Directors .15 Select governance practices and shareholder rights .17 Executive compensation .18 ESG governance .19 Code of Ethics and Business Conduct .21 Risk management .24 Public policy and p

3、olitical contributions .28 Tax overview .30Delivering value to our customers .31 Financial health programs .31 Responsible treatment of customers with debt repayment problems .31 Customer satisfaction .33 Integration of ESG criteria in Wealth&Investment Management .35 Expanding financial inclusion .

4、38Table of Contents3 Responsible marketing supports informed decisions .45 Information and cybersecurity .45 Protecting customer and employee privacy .47Investing in our employees .49 Culture .49 Diversity,equity,and inclusion .50 Addressing harassment in the workplace .57 Performance management .57

5、 Employee training and development .58 Competitive compensation .59 Employee benefits .61 Employment security and responsible workforce restructuring.64 Safety and health .65Dealing fairly and ethically with our suppliers.68 Supplier Code of Conduct .68 Third-Party Center of Excellence .68 Supplier

6、diversity .68 Integrating ESG into supplier selection and engagement .70Community engagement .71 Philanthropy .71 Global philanthropy .74 Employee service and impact .744Understanding environmental and social impacts .75 Global financial crimes risk management .75 Bank Secrecy Act/anti-money launder