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1、Your success is holding you backYour firm nowCRAIGRAMSEYRICHCANCROCOOCEOAbout AdvisorEngineClient PortalPlanning&Investing ToolsCRMDigitalOnboardingBusiness IntelligencePortfolioManagementPERFORMANCEREPORTINGREBALANCINGFEE BILLINGOpen Connected ApproachableScalablePRODUCT BEFOREPRODUCT NOWWe deliver

2、 a proven system to optimize your advisory firm PLATFORMOur technology powers advisory firms managing$500B+in assetsPARTNERSHIPOur approach is truly distinctive we consistently earn aclient service satisfaction rating98%Peer perspectiveADVISORENGINE RESEARCH,430 FIRMSWhat are leading advisory firms

3、focused on?Revenue growthOperational excellenceClient experienceRevenue growthOperational excellenceClient experienceADVISORENGINE RESEARCH,430 FIRMSWhat are leading advisory firms focused on?If it aint broke,dont fix it“Advisors believe in the importance of digital technology to support client inte

4、ractionsbut are not yet delivering effectivelybut only a minority have advanced past thedevelopment stage34%Most RIAs believe that providing a high-quality digital experience to clients is an important competitive advantage89%Source:AdvisorEngine RIA study with Institutional InvestorStatus quo:lack

5、of focus on the next generationRELATIONSHIPS:300ASSETS:$600 million$ATTRITIONBENEFICIARIESASSETS/RELATIONSHIP132$264 million80%2.2x$2m per$(56%)REDUCTION IN ASSETSStatus quo:lack of focus on the next generation(s)RELATIONSHIPS:300ASSETS:$600 million$Converting your current client base into referral

6、machineRELATIONSHIPS:300ASSETS:$600 million$+76%INCREASE IN ASSETS528$1.06 billion$20%2.2x$2m perATTRITIONBENEFICIARIESASSETS/RELATIONSHIPCommon blind spotsPROCESSPLATFORMPEOPLEThe hardest time to change is when things are going wellPeoplePlatformProcess PeopleDoes our culture ce

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该文本介绍了CRAIGRAMSEYRICHCANCROCOO公司,一家专注于优化顾问公司的技术平台。文中提到,该公司为管理超过5000亿美元资产的顾问公司提供技术支持,并获得了98%的客户服务满意度。研究显示,领先的顾问公司关注于收入增长、运营卓越和客户体验。然而,尽管大多数顾问认为提供高质量的数字体验给客户是重要的竞争优势,但实际上只有少数公司能有效实施。此外,文中强调了在运营、平台和人员方面的关键盲点,并提出了相关问题,如企业文化是否鼓励变革,是否拥有合适的人才,以及如何扩大业务规模同时提供卓越的客户体验。最后,文章提倡建立一个以价值观为导向的文化,确保服务与客户服务标准一致。
"如何提升客户体验?" "如何实现业务规模化?" "如何建立与维护企业文化?"
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