前进保险Progressive (PGR) 2009年年度报告「NYSE」.pdf

1、The Progressive Corporation 2009 Annual Reportrespecteveryindividual2Financial Highlights6Vision and Values36SafeHarborStatement38CorporateInformation39Directors andOfficers10LettertoShareholders22Objectives,Policies,andOperationsSummary30ConsolidatedFinancialStatementsTheProgressiveGroupofInsurance

2、Companies,inbusinesssince1937,is one of the countrys largest auto insurancegroups,the largest seller of motorcycle policies and amarketleaderincommercialautoinsurancebasedonpre-miums written.Progressive is committed to becomingconsumers#1choice for auto insurance by providingcompetitiveratesandinnov

3、ativeproductsandservicesthatmeet drivers needs throughout their lifetimes,includingsuperioronlineandin-personcustomerservice,andbest-in-class,24-hourclaimsservice,suchasitsconciergelevelof claims service available at service centers located inmajor metropolitan areas throughout the United States.Pro

4、gressivecompaniesofferconsumerschoicesinhowtoshopfor,buyandmanagetheirautoinsurancepolicies.Progressive offers its products,including personal andcommercialauto,motorcycle,boatandrecreationalvehi-cle insurance,through more than30,000independentinsurance agencies throughout theU.S.and online andby ph

5、one directly from the Company.The foundation of Progressives customer care philos-ophy is built upon respect.Photographer Coke WisdomONeal explored the theme of respect by employing hiswooden boxa metaphoric stage to celebrate each per-sonsuniqueindividuality.Sincetruerespectisearned,theindividuals

6、featured in this annual report were selectedfortheircommitmenttotheircommunities,theirfamiliesand themselves.ONeals work will join Progressivesgrowing collection of contemporary art.1(billionsexceptshares outstanding,pershare amounts,and policies in force)(billionsexceptpershare amounts)200920082007