1、2023 ANNUAL REPORTTHE PROGRESSIVE CORPORATIONCONTENTS Financial Highlights 3Four Cornerstones 4Letter to Shareholders 8Operations Summary 28Objectives&Policies 38Financial Review 45Safe Harbor Statement 53 Corporate Information 54Directors&Officers 56 front cover:A Collaborative Response to Uncertai
2、nty,2024ABOUT PROGRESSIVEThe Progressive Group of Insurance Companies,in business since 1937,is one of the countrys largest auto insurance groups,the largest seller of motorcycle and boat policies,the market leader in commercial auto insurance,and one of the top 15 homeowners carriers,based on premi
3、ums written.Progressive is committed to becoming consumers,agents,and business owners number one destination for insurance and other financial needs by providing competi-tive rates and innovative products and services that meet customers needs throughout their lifetimes,including superior mobile,onl
4、ine,and in-person customer service,and best-in-class,24-hour claims service.Progressive companies offer consumers choices in how to shop for,buy,and manage their insurance policies.Progressive primarily offers personal and commercial auto,motorcycle,boat,recreational vehicle,and home insurance.We al
5、so offer business-related general liability and commercial property insurance predominantly for small businesses,workers compensation insurance primarily for the transportation industry,and other specialty property-casualty insurance.We operate our Personal and Commercial Lines businesses through mo
6、re than 40,000 independent insurance agencies throughout the U.S.and directly to consumers online,or by phone,and,for personal auto,via the Progressive mobile app.Our homeowners business is underwritten by Progressive companies,and other select carriers,throughout the United States.2A New Word for U