服务的未来：当人工智能主导时人类更为重要 [THR1077].pdf

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1、Join our Service Sessions and Visit our Demo BoothScan QR Code for all Service Automation Sessions!Copyright 2025,Oracle and/or its affiliates1The Future of Servicewill begin shortlyBrett WeiglVice President,Product ManagementThe Future of ServiceWhen AI Leads,Humans Matter MoreJohn RanalliDirector,

2、Product ManagementThe following is intended to outline our general product direction.It is intended for information purposes only,and may not be incorporated into any contract.It is not a commitment to deliver any material,code,or functionality,and should not be relied upon in making purchasing deci

3、sions.The development,release,timing,and pricing of any features or functionality described for Oracles products may change and remains at the sole discretion of Oracle Corporation.Safe harbor statementCopyright 2025,Oracle and/or its affiliates3Forward-Looking statementsThis presentation is intende

4、d to outline our general product direction.It is intended for information purposes only,and may not be incorporated into any contract.It is not a commitment to deliver any material,code,or functionality,and should not be relied upon in making purchasing decisions.The development,release,timing,and p

5、ricing of any features or functionality described for Oracles products may change and remains at the sole discretion of Oracle Corporation.Statements in this presentation relating to Oracles future plans,expectations,beliefs,intentions,and prospects are“forward-looking statements”and are subject to

6、material risks and uncertainties.A detailed discussion of these factors and other risks that affect our business is contained in Oracles Securities and Exchange Commission(SEC)filings,including our most recent reports on Form 10-K and Form 10-Q under the heading“Risk Factors.”These filings are avail