金達控股：環境、社會及管治報告2024.pdf

1、金達控股有限公司二零二年環境、社會及管治報告1CONTENTS目錄A.ABOUT THIS REPORTA.關於本報告A1.PREFACEA1.前言4A2.REPORTING PRINCIPLESA2.報告原則5A3.REPORTING SCOPEA3.報告範圍6A4.ASSESSMENT OF MATERIAL ISSUESA4.重大事項評估7A5.SUMMARY OF FINANCIAL AND BUSINESS PERFORMANCEA5.財務及業務表現摘要9A6.SUMMARY OF SUSTAINABILITY PERFORMANCEA6.永續發展成果摘要9A7.EXTERNAL A

2、SSURANCEA7.外部認證10A8.DOWNLOAD SITES AND CONTACT DETAILSA8.下載網站及聯絡方式10B.CHAIRMANS STATEMENTB.主席的話12C.CORPORATE INFORMATIONC.公司資料C1.CORPORATE PROFILEC1.公司簡介15C2.CORPORATE STRATEGY AND LONG-TERM BUSINESS MODELC2.公司策略及長期業務模式16C3.KINGDOMS VISIONC3.金達願景17C4.KINGDOMS MISSION:C4.金達的使命：17C5.CORPORATE SPIRIT:C

3、5.企業精神：17C6.CORE VALUES:C6.核心價值觀：17C7.OPERATING PHILOSOPHY:C7.經營理念：17C8.PARTICIPATION IN EXTERNAL ORGANIZATIONSC8.外部公協會參與18C9.BUSINESS COVERAGEC9.營業版圖18C10.GROUP STRUCTUREC10.集團組織架構20C11.KINGDOM LINEN MUSEUMC11.亞麻生活館21C12.BRANDSC12.品牌24C13.MILESTONESC13.大事紀25C14.HONOURSC14.榮譽31C15.PRODUCTION PROCESS

4、 OF LINEN YARNC15.亞麻紗製程352CONTENTS目錄KINGDOM HOLDINGS LIMITEDENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT 2024D.CORPORATE GOVERNANCED.企業管治D1.GOVERNANCE STRUCTURED1.治理結構37D2.STAKEHOLDERS ENGAGEMENTD2.利益相關者溝通41D3.TESTING AND CERTIFICATIOND3.檢測認證43D4.INNOVATIVE DEVELOPMENTSD4.創新發展47D5.PATENTSD5.專利48D6.SUP

5、PLY CHAIN MANAGEMENTD6.供應鏈管理49D7.PRODUCTS AND SERVICESD7.產品與服務51D8.VISITS TO KINGDOM AND EXHIBITIONSD8.各界來訪及參展53D9.CORPORATE EXPANSIOND9.企業擴產55D10.RISK MANAGEMENTD10.風險管理58D11.CUSTOMER INFORMATION SECURITY AND PRIVACY POLICYD11.客戶資料保障及私隱政策59D12.ANTI-CORRUPTIOND12.反貪污60D13.CUSTOMER SATISFACTION SURVE

6、Y SATISFACTION VALUE(SV)OF KEY CUSTOMERSD13.客戶滿意度調查 主要客戶滿意度61D14.HANDLING CUSTOMER COMPLAINTSD14.客戶投訴處理63D15.WHISTLE-BLOWING POLICY/GRIEVANCE CHANNELD15.舉報政策申訴渠道63D16.TAXD16.稅務64E.GREEN PRODUCTIONE.綠色生產E1.POLICIES ON THE EFFICIENT USE OF RESOURCES AND REDUCING IMPACTS ON ENVIRONMENTE1.有效使用資源及減少對環境影響