金達控股：環境、社會及管治報告2020.pdf

1、目錄Contents二零二零年環境、社會及管治報告 金達控股有限公司1 CONTENTS目錄A.ABOUT THIS REPORTA.關於報告4A1.PREFACEA1.前言4A2.REPORTING PRINCIPLESA2.報告原則5A3.REPORTING SCOPEA3.報告範圍6A4.ASSESSMENT OF MATERIAL ISSUESA4.重大事項評估7A5.SUMMARY OF FINANCIAL AND BUSINESS PERFORMANCEA5.財務及業務表現摘要9A6.SUMMARY OF SUSTAINABILITY PERFORMANCEA6.永續發展成果摘要9

2、A7.DOWNLOAD SITES AND CONTACT DETAILSA7.下載網站及聯絡方式10B.CHAIRMANS STATEMENTB.主席的話12C.CORPORATE INFORMATIONC.公司資料15C1.CORPORATE PROFILEC1.公司簡介16C2.CORPORATE STRATEGY AND LONG-TERM BUSINESS MODELC2.公司策略及長期業務模式17C3.KINGDOMS VISIONC3.金達願景17C4.KINGDOMS MISSION:C4.金達的使命：18C5.CORPORATE SPIRIT:C5.企業精神：18C6.COR

3、E VALUES:C6.核心價值觀：18C7.OPERATING PHILOSOPHY:C7.經營理念：18C8.PARTICIPATION IN EXTERNAL ORGANIZATIONSC8.外部公協會參與18C9.BUSINESS COVERAGEC9.營業版圖19C10.BRANDSC10.品牌20C11.MILESTONESC11.大事紀21C12.HONOURSC12.榮譽25C13.PRODUCTION PROCESS OF LINEN YARNC13.亞麻紗製程28KINGDOM HOLDINGS LIMITED ENVIRONMENTAL,SOCIAL AND GOVERN

4、ANCE REPORT 20202 CONTENTS目錄D.CORPORATE GOVERNANCED.企業管治30D1.GROUP STRUCTURED1.集團組織架構31D2.STAKEHOLDERS ENGAGEMENTD2.利益相關者溝通32D3.TESTING AND CERTIFICATIOND3.檢測認證34D4.INNOVATIVE DEVELOPMENTSD4.創新發展36D5.PATENTSD5.專利38D6.SUPPLY CHAIN MANAGEMENTD6.供應鏈管理40D7.PRODUCTS AND SERVICESD7.產品與服務42D8.VISITS TO KIN

5、GDOM AND EXHIBITIONSD8.各界來訪及參展43D9.CORPORATE EXPANSIOND9.企業擴產45D10.RISK MANAGEMENTD10.風險管理47D11.CUSTOMER INFORMATION SECURITY AND PRIVACY POLICYD11.客戶資料保障及私隱政策48D12.ANTI-CORRUPTIOND12.反貪污49D13.CUSTOMER SATISFACTION SURVEYD13.客戶滿意度調查50D14.HANDLING CUSTOMER COMPLAINTSD14.客戶投訴處理52D15.WHISTLE-BLOWING PO

6、LICY/GRIEVANCE CHANNELD15.舉報政策申訴渠道52E.GREEN PRODUCTIONE.綠色生產53E1.POLICIES ON THE EFFICIENT USE OF RESOURCES AND REDUCING IMPACTS ON ENVIRONMENTE1.有效使用資源及減少對環境影響的政策54E2.SOLAR GENERATORSE2.太陽能發電設備56E3.WATER AND SOLID WASTE MANAGEMENTE3.水及固體廢棄物管理58E4.NATURAL GAS STEAM BOILERSE4.天然氣蒸汽鍋爐60E5.GREEN ENVIRO