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谷歌&amp国际商会:2022东南亚中小微企数字出口研究报告——东盟十国市场分析(英文版)(30页).pdf

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1、 MSMEs Digital Exports in Southeast Asia A Study of MSMEs Digital Exports in 10 ASEAN Markets November 2022|MSMEs Digital Exports in Southeast Asia|A study of MSMEs digital exports in 10 ASEAN markets|2 Table of contents Table of contents.2 List of figures.3 Introduction.4 I.Survey methodology.5 a.S

2、ampling methodology.5 b.Data collection.5 c.Limitations.5 II.Insights.8 III.MSME exports in ASEAN markets.9 IV.Barriers to MSME exports in ASEAN markets.12 V.Impact of COVID-19 on MSME exports in ASEAN markets.13 a.Impact on revenue,costs,employment.13 b.Impact on exports.14 c.Impact on use of digit

3、al tools.14 d.Impact on online sales.15 VI.MSMEs:Digital trade in ASEAN markets.17 a.Reasons to use digital tools.17 b.Top five digital tools and technologies.18 c.Barriers to accessing the Internet.18 d.Challenges when selling online.20 VII.MSMEs:Digital skills and training.21 a.Familiarity with di

4、gital tools and the need for training.21 References.23 Annex 1.24 Part A:State of play of MSMEs in the region.24 Part B:COVID-19 impact.25 Part C:Barriers to exports.27 Part D:Role of digital tools and technologies in enabling exports.27 November 2022|MSMEs Digital Exports in Southeast Asia|A study

5、of MSMEs digital exports in 10 ASEAN markets|3 List of figures Figure 1.Where is your business located?.6 Figure 2.What is the total number of full-time employees in your company?.7 Figure 3.Is your business women-owned?.7 Figure 4.What is the main sector of activity of your company?.7 Figure 5.Is y

6、our business engaged in exports of goods or services?What percentage of your production do you export?.9 Figure 6.What percentage of your exports goes to other Southeast Asian markets?.10 Figure 7.If you could increase your exports,which markets would you be most interested in exporting to?.10 Figur

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根据报告的内容,本文主要研究了东南亚地区中小微企业(MSMEs)的数字出口情况。主要内容概括如下: 1. 调查显示,超过60%的受访企业计划扩大出口范围,表明MSMEs对出口有强烈兴趣。 2. 80%的受访企业在过去两年内扩大了对数字工具的使用,70%的企业认为数字工具是进入新市场的方式。 3. 尽管数字工具的使用有所增加,但MSMEs在互联网覆盖和可负担性方面仍存在显著差距,65%的受访企业报告了互联网接入问题。 4. 电子商务增长受到高额退货成本、投诉纠纷问题以及在线支付问题的严重制约。 5. MSMEs寻求提高数字营销技能和利用数字工具获取市场信息的能力,75%的受访企业对此表示了兴趣。 6. 约75%的调查参与者目前正在出口或积极计划国际贸易。
东南亚中小企业出口现状如何? 东南亚中小企业如何利用数字工具进行出口? 东南亚中小企业在出口过程中面临哪些挑战?
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