质量的成本和价值.pdf

1、Cost and Value of QualityHow to Present to Your Leadership TeamPatricia Asante-FrempongThe Journey Certified Lead Auditor,Advanced SQF Practitioner and PCQI(Human and Animal Food)Professional ExperienceFood safety programs&consultantInternational regulatory requirementsLead SQF practitionerTraining

2、and team developmentLabeling and regulatory complianceAuditingSanitation PackagingCost and Value of Quality,Patricia Asante-Frempong(Feb 24,2026)Total Cost of QualityFood Safety Revenue Brand License to operate Non-negotiableProduct Quality Poor quality silently erodes margin and capacity Poor consu

3、mer experience-fewer sales and negative press/social media Best in class manufacturing uses quality as a profit enabler Your brand strategic differentiator Your level of excellence on the spectrumWe dont pay for quality-we pay for lack of it.Cost and Value of Quality,Patricia Asante-Frempong(Feb 24,

4、2026)Cost of Quality(Cost to Prevent+Cost of Failures)Cost of Good Quality(COGQ)Prevention training,validation,supplier qualification Appraisal testing,audits,inspectionsCost of Poor Quality(COPG)Lost production time and capacity due to quality holds Yield and margin loss from scrap and rework Overt

5、ime and expedited freight Investigation labor and Management time Customer penalties and lost future businessCost and Value of Quality,Patricia Asante-Frempong(Feb 24,2026)Cost of Quality Pattern in Food PlantsScenarioPrevention ActivitiesCost ComponentsTotalFailureCost(int+ext)TotalQualityCost(prev

6、+int+ext)Potential Total Cost Savings vs Scenario 1TechMetal DetectionTrainingAuditsPrevention(annual)Internal FailuresExternalFailuresCost and Value of Quality,Patricia Asante-Frempong(Feb 24,2026)Compliance Focus vs Value DrivenCompliance Approach Reactive Audit-driven Cost center SiloedValue Driv