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满意度调查的问卷设计解释和选项分类-行业数据

满意度调查的问卷设计解释和选项分类
满意度调查的问卷设计解释和选项分类
我们并不是试图通过这个问题来揭示物业管理行业服务中普遍存在的问题，实际上我们希望通过具体问题的呈现更为细致地研究业主对于物业管理服务的满意程度。所谓满意度，在我们看来和品牌忠诚度不太一样，满意度代表了消费者对日常经营细节的意见，而品牌忠诚度则代表了消费者更加中长期的看法。
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满意度调查的问卷设计解释和选项分类_第1页
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满意度调查的问卷设计解释和选项分类_第5页
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所属报告： 物业管理行业专题研究报告：物管服务消费者问卷调查报告-210924（49页）.pdf
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