2020年后疫情时代全球支付启示报告- 印度塔塔咨询（英文版）（11页）.pdf

1、PURPOSE-DRIVENADAPTABLERESILIENT Banking leverage the power of open banking to expand the charter for digital services and innovations Long-term: focus on strategic business continuity improvements and supporting a digital-only organization strategy Emerging Trends: What Banks Must Do Given the far-

2、reaching impact that COVID-19 will have on the payments space, we believe that banks would do well to expand access to digital touchpoints underpinned by stability, security, availability, and reliability in the immediate term. Investments in payment digitalization to go up The COVID-19 crisis will

3、result in a spike in digital transactions as evidenced by PayPal reporting their highest ever transaction volume in history on May 1, 20201, and registering an addition of 7.4 million net new active (NNA) accounts during April 2020.2 Banks will need to ensure scalable infrastructure to meet the incr

4、eased demand. Even before the onset of COVID-19, global banks had been investing heavily in digitalizing the payments value chains. Digitalization initiatives, however, have largely revolved around achieving compliance with regulations such as Open Banking, aimed at fostering innovation and competit

5、ion. Since its launch in the UK and Europe in early 2015, Open Banking has spread to other countries. Some economies such as those in the ASEAN region took the digitalization initiative a lot further to bring about harmonization and interoperability of digital frameworks. These successes have alread

6、y shown how digitalization and openness can support the needs of a post-COVID-19 era. This would mean that corridors that have embraced Open Banking are likely to see cooperation and collaboration that would foster frictionless global, interconnected, cross-border commerce resilient to unforeseen co