4205 - 从人工到人工智能：利用生成式人工智能和机器学习革新锁箱处理方式.pdf

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1、Fifth Third watsonx.ai Proof of Principle:Lockbox RetailLow-Speed ProcessClient Engineering/Fifth Third/May 2025/2025 IBM CorporationFifth Third&watsonx.ai:Proof-of-principleAutomating Retail Lockbox Low-speed Process Joseph EngelsFifth Third Bank VP Commercial PaymentsDenzil MenezesPrincipal Soluti

2、on ArchitectIBM Client Engineering2About Fifth Third BankFounded in 1858,Fifth Third Bank has had the singular purpose of helping to improve the lives of our customers through sound banking principles and superior service.Classification:Internal Use3Fifth Third Branches,Processing Centers&Key StatsG

3、rand RapidsChicagoLockboxCincinnatiCheck ProcessingLockboxPrint/Mail OperationsCommercial Payments ImplementationsInvestment Operations&Trade ServicesGlobal PaymentsProcessing CenterBranch NetworkBy the Numbers:More than$17 trillion payments processed/year$50 billion cash orders&deposits processed a

4、nnually More than$90 billion in lockbox payments processed/year 24x6 Processing/servicing 545 million checks processed annually at a value of$1 trillion 36 million statements/notices printed and delivered annuallyClassification:Internal Use4Lockbox OverviewWhat is Lockbox:Lockbox is a cash managemen

5、t tool used by commercial clients to improve their cash flow and accounts receivable processes for payments sent through the mail.120MM Transactions91MM Checks148MMDocuments$96BIn DepositsOver 6,500 Lockboxes5.6 Sigma19 Defects/MM18MM Annual volume processed175 Average items processed/hourManualLow-

6、SpeedHigh-Speed48MM Annual volume processed800 Average items processed/hour54MM Annual volume processed6,500 Average items processed/hourFifth Third Lockbox Locations:Processing Options:Market Share:#2 of 32 in Retail Lockbox remittances#3 of 39 in Wholesale Lockbox remittancesCl