图案游戏.pdf

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1、A GAME OF PATTERNSTiani Jones QCon London 2024WHY PATTERNS?Every organization(system)produces patterns Every organization(system)is optimized for something,whether acknowledged or not The behavior of the organization(system)reveals itself in patterns Therefore,the system is optimized to produce cert

2、ain patternsMany organizations pick practices and think these will automatically solve problems WHY“A GAME OF PATTERNS”?Recognizing patterns is the primary game in complex-adaptive systemsRECOGNIZING PATTERNSRecognizing patterns is understanding the difference between the rules of the game and knowi

3、ng how to play the game.On Systems a couple typesA system is never the sum of its parts;its the product of their interaction.RUSSELL ACKOFFSystems(Thinking)Systems thinking focuses on steady-state systems with constraints of the parts The interactions and behaviors are knowable Example:feedback cont

4、rol systemsNoiseCOMPLEX,ADAPTIVE SYSTEMSKnowability-critical aspects only Parts are less constrained and they adapt and change in ways that cannot be predicted.As defined by Peter Checkland,human activity systems have uncertainty and unknowability due to the human element.Socio-technical Systems“Soc

5、io-technical analysis is made at three levels:the primary work system;the whole organization;and macro-social phenomena.”-The Evolution of Socio-technical Systems,Trist,1981Primary Work SystemThe Whole Organizationmacro-social phenomenaProduct/ValueThe TownOn Patterns and behaviorsWESTRUMS TYPOLOGYP

6、ATHOLOGICALBUREAUCRATICGENERATIVEPower-orientedRule-orientedPerformance-oriented Cooperation low Messengers shot Responsibilities shirked Bridging discouraged Failure scapegoating Novelty crushed Cooperation modest Messengers neglected Responsibilities narrow Bridging tolerated Failure justice Novel