1、IMPACT REPORT 20231Impact Report2023 IMPACT REPORT 20232WELCOME TO OUR ANNUAL IMPACT REPORTWere on a mission to inspire reading and enrich the lives of booklovers.We are committed to caring about each other,our communities,and our environment.This report highlights our commitment to sustainability,s
2、ocial responsibility,and positive community engagement.Since 2004,the Indigo Love of Reading Foundation has been dedicated to putting books in the hands of children in high-needs communities across Canada.In 2020,Indigo pledged to amplify the voices of diverse communities across our book selection.I
3、n 2021,we mapped out our journey to move quickly and with determination towards a sustainable future.We continue to focus on advancing our programs,fostering transparency,and driving meaningful change.We invite you to explore our progress,learn about the challenges we face,and understand the values
4、that guide us.IMPACT REPORT 20233 CONTENTS04 Guiding Principles05 Our Story06 Impact Highlights07 Planet25 People 33 Community37 AppendixIMPACT REPORT 20234We believe that as an enterprise we have a double bottom line:to succeed financially while caring for people and our planet.This means enriching
5、 the lives of others who are part of our ecosystem.We have a responsibility to give back to our communities in impactful ways.Our Commitments:To operate with full respect for the planet.To leverage responsible sourcing and product development practices that prolong the life of our products while als
6、o minimizing the impacts from our waste.To reduce our greenhouse gas(GHG)emissions throughout the business to arrive at net-zero by 2035.To create a culture where every employee feels like they can be their authentic self at work and where our communities feel represented and welcomed with joy.To in