企业中的知识管理和工程：案例研究.pptx

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1、Engineering Enablement,Dr.Felicia LevyNov 19,2024,KM Approach Comparison,External(Customers)Content is profitableContent is priorityContent health is success key,Internal Software Development Teams Content is profitlessContent is backlog,From Identified Issues to Strategy,Growth,Hoarding of Informat

2、ion,Time to Efficient Productivity is Delayed,Knowledge Resides in the Brains of a Few,Drive cultural change so that individuals understand roles and responsibilities,are accountable for commitments,and are trained to succeed.Leverage technology to foster a culture of collaboration and innovation by

3、 streamlining workflows,increasing productivity,and improving overall performance Enhance operational efficiency and drive continuous improvement through the identification,documentation,and optimization of process and procedures,Partnerships and Collaboration with Early AdoptersFind your niche(Seem

4、ingly)Small accomplishments can make a big impact Leader support is key,but individuals get the word out better,The Road to KM Success,The product team engaged the KM team to assist in a reorganization of the content in their wiki space.The KM team began with an audit of the existing space.We identified 270 pages.There was no structure around the pages,some pages were outdated,and others were duplicates.,Content Creation over the Years,Lessons Learned,Issue,Implication,Lessons Learned,