宾州州立大学：2024第三方物流研究报告-物流外包新纪元（英文版）（75页）.pdf

1、1Third-Party Logistics Study The Power of Partnership:Exploring Collaboration Through Data and InnovationResults and Findings of the 28th Annual Study+20242What you will find here04 Current State of the 3PL Market17 The Power of Partnerships Now26 The Flow of Data 36 Looking Beyond the Hype of Techn

2、ology 46 Continuing the Conversation:The Untapped Potential of Reverse Logistics Understanding the Talent Crisis 58 Contemporary Issues The Efficiency and Resiliency Struggle Ongoing Growth of the Cold Chain The Online Shopping Slowdown64 About the Study67 About the Respondents 70 About the Sponsors

3、3Supporting Advisors4Executive Summary Current State of the 3PL MarketRelationships,collaboration and customer service are at the center of todays supply chains.Shippers and their logistics providers are forming strategic partnerships to add value,enable better decision-making and manage costs while

4、 providing agility and resiliency.This years study shows that most shippers(95%)agree their relationships with 3PLs are successful.As in past studies,3PLs typically respond more favorably,with 99%agreeing their relationships are successful.More importantly,relationships are driving results,with 89%o

5、f shippers reporting that 3PLs contributed to improving service and 80%saying 3PLs helped reduce overall logistics costs.Warehousing was the most often outsourced activity,followed by domestic transportation,customs brokerage and freight forwarding.Companies tend to outsource strategic and customer-

6、facing activities,including IT services and customer service,somewhat less than those that are more tactical and operational.Technology is behind many of the innovative solutions in the supply chain.Capable IT services have been a key factor in the value proposition in shipper/3PL relationships,but