Sun Life Financial Inc. (SLF) 2017年CSR报告「TSX」.pdf

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1、2017 SUSTAINABILITY REPORTBuilding sustainable,healthier communities for lifeSun Life Financial|2017 Sustainability Report-2ENVIRONMENTAL RESPONSIBILITYGOVERNANCE AND RISK MANAGEMENTORGANIZATIONAL RESILIENCE HomeCOMMUNITY WELLNESSWELCOMEAt Sun Life,our Purpose is to help people achieve lifetime fina

2、ncial security and live healthier lives.Building sustainable,healthier communities is an important way we bring this Purpose to life and it defines what our sustainability journey is all about.Our 2017 Sustainability Report is a reflection of our progress on that journey,as we continue working hard

3、to embed sustainable practices into our business and tackle social and environmental challenges ranging from rising diabetes rates to climate change.INTRODUCTION-032017 Sustainability HighlightsAbout This ReportPresident and CEO MessageAbout Sun LifeManaging Sustainability Our Sustainability Strateg

4、yPriority TopicsStakeholder EngagementORGANIZATIONAL RESILIENCE-10Client FocusDigital InnovationData Security and PrivacyTalent ManagementWorkforce WellnessDiversity and InclusionENVIRONMENTAL RESPONSIBILITY-25Operational FootprintSustainable InvestingCOMMUNITY WELLNESS-35Strategic PhilanthropyInfra

5、structure InvestmentsPublic PolicyGOVERNANCE AND RISK MANAGEMENT-42Ethics,Integrity and Corporate Governance Risk ManagementTransparency and DisclosureAPPENDIX-47Topics and BoundariesGlobal Reporting Initiative IndexSun Life Financial|2017 Sustainability Report-3ENVIRONMENTAL RESPONSIBILITYGOVERNANC

6、E AND RISK MANAGEMENTORGANIZATIONAL RESILIENCE HomeCOMMUNITY WELLNESSBentall KennedyINTRODUCTION2017 SUSTAINABILITY HIGHLIGHTS25%of annual incentive plancompensation aligned to Client experience measures65Client co0rresp+ondence documents improved using plain languageAlmost$1 billioninvested in clea