索尼Sony Corporation (SNE) 2019年可持续发展报告「NYSE」.pdf

1、Sustainability Report 2019ContentsAbout the Sustainability Report.2Management Message.3Approach to Sustainability .4Specifying Material Topics.4CSR Organizational Structure.6Stakeholder Engagement.7External Evaluation and Recognition of CSR Activities.9Sonys Challenge to achieve the RE100 commitment

2、.11Corporate Governance.14Corporate Strategy,Business Strategy and Other Policies.15Governance Framework.15Internal Control and Governance Framework.28Relationship with Shareholders and Other Stakeholders.34Ethics and Compliance.40The Sony Group Code of Conduct.41Promoting a Speak Up/Listen Up Cultu

3、re.42Ethics and Compliance Program.43Anti-Corruption.44Privacy and Personal Information Management.45Operating with Integrity.46Respect for Human Rights.47Human Rights Initiatives.48Human Rights in the Workplace.50Human Rights in Products and Services.51Human Rights in Supply Chain(Responsible Suppl

4、y Chain).97Technology.53Employees.54Employee Data.56Diversity and Inclusion.60Talent Development.66Employee Engagement.71Occupational Health&Safety.78External Evaluation.96Responsible Supply Chain.97Supply Chain Management.98Responsible Sourcing of Raw Materials.106Quality and Services.112Philosophy

5、 and Policy for Product Quality and Services.113Product Quality and Quality Management.114Improving the Quality,Safety and Long-Term Reliability of Products.116Customer Service.117Accessibility and Usability.119Environment.121Environmental Policies and Targets.123Environmental Technologies.137Produc

6、ts and Services.138Suppliers and Outsourcing Contractors.152Sites.153Logistics.170Product Recycling.173Environmental Communication.180Environmental Data.183Community Engagement.200Policy,Framework and Main Scope of Community Engagement.201Results of Community Engagement Initiatives.203Volunteer Syst