索尼Sony Corporation (SNE) 2020年可持续发展报告「NYSE」.pdf

1、1ContentsAbout theSustainabilityReportRespect forHuman RightsCorporateGovernanceEthics andComplianceApproach toSustainabilityResponsibleSupply ChainQuality and ServicesGRI Standards Content IndexEnvironmentCommunityEngagementData SectionTechnologyEmployeesContentsContentsAbout the Sustainability Rep

2、ort2Approach to Sustainability4SonyGroupsMateriality4Fiscal2019SummaryoftheSonyGroupsProgressbyMaterialTopic6CSROrganizationalStructureandAwareness-RaisingActivities 11StakeholderEngagement 12ContributingtotheSustainableDevelopmentGoals 14ExternalEvaluationandRecognitionofCSRActivities15 Corporate G

3、overnance 16ManagementApproach16CorporateStrategy,BusinessStrategyandOtherPolicies 17GovernanceFramework17InternalControlandGovernanceFramework29RelationshipwithShareholdersandOtherStakeholders33 Ethics and Compliance 36ManagementApproach36TheSonyGroupCodeofConduct 37EthicsandComplianceProgram38ForE

4、thicalandResponsibleBusinessConduct40PrivacyandPersonalInformationManagement 41 Respect for Human Rights42ManagementApproach42HumanRightsInitiatives 43HumanRightsinProductsandServices44HumanRightsintheWorkplace 46HumanRightsintheSupplyChain(ResponsibleSupplyChain)76 Technology 47ManagementApproach47

5、 Employees48ManagementApproach48EmployeeData 50DiversityandInclusion53TalentDevelopment57EmployeeEngagement61OccupationalHealth&Safety67ExternalEvaluation75 Responsible Supply Chain76ManagementApproach76SupplyChainManagement77ResponsibleSourcingofMinerals85 Quality and Services89ManagementApproach89

6、PhilosophyandPolicyforProductQualityandServices90ProductQualityandQualityManagement91ImprovingtheQuality,SafetyandLong-TermReliabilityofProducts 93CustomerService 94UsabilityandAccessibility95 Environment98ManagementApproach98EnvironmentalPoliciesandTargets99EnvironmentalTechnologies 114ProductsandS