Allstate Corporation (ALL) 2021年CSR报告「NYSE」.pdf

1、Allstates role in societySustainability Report 20212Allstate Sustainability Report 2021Our SharedPurposeAs the Good Hands We empower customers with protection to help them achieve their hopes and dreams.We provide affordable,simple and connected protection solutions.We create opportunity for our tea

2、m,economic value for our shareholders and improve communities.OverviewOur values Integrity is non-negotiable.Inclusive Diversity&Equity values and leverages unique identities with equitable opportunity and rewards.Collective Success is achieved through empathy and prioritizing enterprise outcomes ah

3、ead of individuals.Our operating standards Focus on Customers by anticipating and exceeding service expectations at low costs.Be the Best at protecting customers,developing talent and running our businesses.Be Bold with original ideas using speed and conviction to beat the competition.Earn Attractiv

4、e Returns by providing customer value,proactively accepting risk and using analytics.Our behaviors Collaborate early and often to develop and implement comprehensive solutions and share learnings.Challenge Ideas to leverage collective expertise,evaluate multiple alternatives and create the best path

5、 forward.Provide Clarity for expected outcomes,decision authority and accountability.Provide Feedback that is candid,actionable,independent of hierarchy and safe.3Allstate Sustainability Report 2021The story of Our Shared PurposeThe story of Our Shared Purpose began 15 years ago,when Tom Wilson beca

6、me CEO with the goal of making Allstate more customer focused and faster moving.A dozen senior leaders of the corporation went through what became the Energy for Life program to articulate their personal purpose and build plans to achieve it.In 2007,Allstate created a similar plan,and Our Shared Vis