雅诗兰黛Estee Lauder (EL) 2009年年度报告「NYSE」.pdf

1、 THE ESTE LAUDER COMPANIES INC.2009 ANNUAL REPORT 3 Defi ning High-Touch 4 Chairman Emeritus Letter 6 Executive Chairmans Letter 8 President and Chief Executive Offi cers Letter 11 2009 Financial Highlights 14 Imagine 26 Integrate 36 Innovate 48 Portfolio of Brands 58 Board of Directors 60 Executive

2、 Offi cers 61 Corporate Social Responsibility Report 90 Financial Section155 Managements Report on Internal Control over Financial Reporting 156 Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting 157 Report of Independent Registered Public Accounting

3、 Firm 158 Stockholder InformationCONTENTS2Mrs.Este Lauder at Sakowitz Brothers department store in Houston,Texas in the early 1950s.DEFINING HIGH-TOUCHSince Mrs.Este Lauder founded our Company in 1946,we have always differentiated ourselves by exceeding expectations in everything we do.The craftsman

4、ship and quality of our products,combined with our commitment to excellent personalized service and education,come together to deliver superior performance and to inspire positive emotions in our consumer.This extraordinary experience is what we call High-Touch.High-Touch is the unique connection th

5、at exists at counters and in our stores around the world and how we delight our consumer and continue to meet her desire for the ultimate product effi cacy and prestige experience.Simply put,High-Touch is bringing the best to everything we do and one of the ways we will achieve our Companys vision t

6、o be the global leader in prestige beauty.3Dear Fellow Stockholders:For 63 years,The Este Lauder Companies has excelled at building innovative brands that have appealed to consumers all over the globe.Along the way we have weathered tough challenges,including severe recessions and key customers goin