世界经济论坛：2020年数字化转型助力业务复苏 （英文版）（18页）.pdf

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1、Digital Transformation: Powering the Great Reset J U LY 2 0 2 0 Contents Digital Transformation: Powering the Great Reset 2 Executive summary Reimagining digital transformation: leadership perspectives The rising urgency of digital transformation Opportunity 1: Transform business Opportunity 2: Empo

2、wer stakeholders Opportunity 3: Change systems Conclusion Appendix 1: Executive Working Group Contributors Endnotes 3 4 6 8 11 12 13 14 15 16 2020 World Economic Forum. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopyi

3、ng and recording, or by any information storage and retrieval system. Digital Transformation: Powering the Great Reset 3 Executive summary During COVID-19, we have had to learn how to live differently to learn, work, socialize, shop, worship and collaborate in different ways. And many of us are doin

4、g all this virtually. The pandemic is therefore a watershed moment for the digital transformation of business. The rules for success have changed, and are ever more reliant on harnessing the power of digital models to create new value and experiences. Digital transformation is not a new endeavour fo

5、r business, though prior attempts have often failed to realize its full potential. What is new in the wake of COVID-19 is that this is a shared opportunity for leaders. Successful leaders will now seize the opportunity to advance a new trajectory for digital transformation that aligns with the chang

6、ing role of business: to be a powerful enabler of long-term value creation for all of its stakeholders. This paper explores the increasing yet evolving role and relevance of digital transformation in business today. It offers an opening frame for a multiyear, cross-industry programme to co-create th