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1、Insightful Scalable GrowthUnderstanding How To Apply Customer Acquisition Costs Discover Best Strategic Practices For Wiser Marketing Spending and PerformanceKaren Freese and Brian BakerJanuary 2026Customer Acquisition Costs(CAC)=Smarter Spending for Scalable GrowthWorkshop Goals1.Understand CAC fun
2、damentals as a business health indicator.Well define LTV,ROI,and RFM fundamentals too2.Discover useful scorecards&tools Practical ways to calculate CAC and LTV for effective ROI3.Identify relevant key benchmarks and KPIs Learn how to use benchmarks to assess performance,not guess at it.4.Evaluate ch
3、annel efficiencies for budgeting and strategic planning.Live Demonstration with audience examples 5.Action items to take awayWhat is CAC&Why It MattersCAC=Total Cost of Marketing&Sales New Customers AcquiredWhy it matters:CAC insights are crucial for decisions to plan your budget,build effective str
4、ategies and refine customer targeting.It uncovers unnecessary and inefficient channel spending,allowing you to better align LTV with CAC,restoring business health.Provides data-driven insights necessary for strategic planning.It guides budget resource decisions in channel allocation to more accurate
5、ly project growth revenue.Is essential for nearly every businesses working with a limited budget.Essential Metrics to KnowCAC vs LTV vs ROI CAC is the amount you spend to gain one new customer.LTV is the revenue potential of that new customer before they churn.Its a companion metric to CAC and the s
6、implest to track via POS systems.Comparing LTV against CAC can offer clearer strategic insights than customer acquisition cost alone.ROI=(LTV-CAC)CAC answers,was it worth it?RULE OF THUMBCut:High CAC,Low ROIScale:Low CAC,High ROIKeep:Efficient and ScalableWhats In Your Channel Toolbox?Tasting RoomEm