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新中关系促进委员会:2026学以致远:新西兰—中国教育关系及其影响研究报告(中译版)(119页).pdf

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1、AUTHORBy Katy HaynesAI and Language Access in Health Care:Opportunities,Risks,and Early LessonsMARCH 20262AI and Language Access in Health Care:Opportunities,Risks,and Early Lessonswww.chcf.orgContents3 Executive SummaryKey findings4 Language Access Services in Health Care5 Traditional Vendors and E

2、merging AI Capabilities 10 Regulation and Compliance12 Experimentation in Californias Health Care EcosystemCase Study 1.Childrens Hospital Los Angeles:Defining“Critical”Versus“Non-Critical”TranslationCase Study 2.Contra Costa Health:Managing Interpreter Shortages While Testing AI ToolsCase Study 3.A

3、sian Health Services Community Codesign as GovernanceCase Study 4.Aliados Health:Leading with Effective Governance DesignCase Study 5.Health Plan of San Joaquin:Balancing Efficiency and QualityCase Study 6.California Health and Human Services Agency16 Conclusions and RecommendationsRecommendations f

4、or PolicymakersRecommendations for ProvidersRecommendations for AdvocatesRecommendations for Funders18 Appendix A19 EndnotesAbout the AuthorKaty Haynes is a Bay Areabased con-sultant with 15+years of experience in product development,public policy,and health care.She specializes in digital strat-egy

5、,health technology,and public sector innovation,and has led initiatives at the intersection of AI,data infrastructure,and health systems through work with the White House,the US Digital Service,the Chan Zuckerberg Initiative,and Nightingale Open ScienceAbout the FoundationThe California Health Care

6、Foundation is an independent,nonprofit philanthropy that works to improve the health care system so that all Californians have the care they need.We focus especially on making sure the system works for Californians with low incomes and for communities who have traditionally faced the greatest barrie

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1. **语言多样性需求**:加州44.1%居民在家使用非英语语言,17.2%(约640万人)英语能力有限,语言障碍影响医疗质量和合规性。 2. **AI工具潜力**:AI可提升翻译/解释效率,降低50%-70%成本,适用于低风险场景(如预访说明、教育材料),但需人类监督确保安全。 3. **监管限制**:联邦及州法(如Title VI、ACA §1557)要求临床、法律等关键场景必须使用合格人类译员,AI仅可辅助非关键内容。 4. **实践案例**: - 洛杉矶儿童医院:AI辅助翻译出院摘要, interpreter工作量从2小时/份降至5-10分钟/份。 - 康特拉科斯塔县:AI缓解译员短缺,但临床沟通仍需人工验证。 5. **挑战与建议**:需明确AI适用边界、建立质量标准,并确保小语种及文化适配性,避免技术加剧不平等。
AI如何改写医疗翻译? AI翻译安全吗? AI能取代人工翻译吗?
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