《EHL集团：2026年酒店及泛服务业展望报告（中英文版）（66页）.pdf》由会员分享，可在线阅读，更多相关《EHL集团：2026年酒店及泛服务业展望报告（中英文版）（66页）.pdf（66页珍藏版）》请在三个皮匠报告上搜索。

1、EHL INSIGHTS REPORT Hospitality Outlook 2026Table of Contents45612172226323334Foreword Facts&Figures TREND 1AI Agents in Hospitality:Driving Innovation,Well-Being,and Personalized Guest ExperiencesTREND 2The Future of Food:From Sustainability in Foodservice to Tech Innovations in Food ProductionTREN

2、D 3A New Era of Leadership:Human-Centric Leadership as the Future of WorkTREND 4Hospitality Leading the Immersive Experience EconomyTREND 5Regenerative Hospitality:Embedding People,Place,and PlanetList of contributorsLearn more about EHLMedia contactsHOSPITALITY INSIGHTS3HOSPITALITY INSIGHTS Markus

3、Venzin CEO,EHL GROUPForeword Today,perhaps more than ever,the way we work is changing.Technological advancements,generational culture shifts and new customer and employee expectations are having a huge effect on hospitality.At EHL,we believe that successful businesses do not simply adapt to these ch

4、anges but spearhead them.As research by EHL faculty and industry experts shows,change presents both a challenge and an opportunity:to innovate and experiment,to create holistic systems that place people and planet at the center,and to harness new technologies to empower staff and guests.In other wor

5、ds,to reshape our workplaces for the better.One such opportunity is presented by AI agents,the new frontier of artificial intelligence.These autonomous systems can anticipate needs,make decisions and execute complex tasks,freeing up staff to concentrate on what matters most in hospitality the human

6、touch.Change is also afoot in food,as sustainability and technology drive a transformation in how food is sourced,prepared and experienced.The foodservice industry is in a unique position to lead this global shift towards more meaningful food experiences.Meanwhile,increasing consumer appetite for im