由亚马逊Nova Sonic提供支持的语音AI餐厅订餐平台.pdf

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1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.I N D 3 3 0Voice AI restaurant ordering platform powered by Amazon Nova SonicRavi Kumarhe/himSr Technical Account ManagerAmazon Web ServicesSergio Barrazahe/himSr Te

2、chnical Account ManagerAmazon Web Services 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.AgendaWhat?Why?How?2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.What?2025,Amazon Web Services,Inc.or

3、its affiliates.All rights reserved.Agentic Voice AI Ordering with Contextual User Interface 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Why?202

4、5,Amazon Web Services,Inc.or its affiliates.All rights reserved.+90%More than 90%of our quick service restaurant customer on Enterprise Support are aligned with this goalQ U I C K S E R V I C E R E S T A U R A N T B U S I N E S S O U T C O M EElevate customer experience and optimize order-taking pro

5、cess 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Drive ThruMore than 200,000 across North America75%traffic happens off-premises42%Adults use it at least once a week86%Order accuracy industry average 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazo

6、n Web Services,Inc.or its affiliates.All rights reserved.How?2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Challenge 1 Voice Processing 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.C H A L L