培养具有韧性的事件响应文化.pdf

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1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Lindsey HenryHe/HimGlobal Head of AWS CIRTAmazon Web ServicesShannon BrazilShe/HerRegional Manager

2、,AWS CIRTAmazon Web ServicesFostering a Resilient Incident Response CultureS E C 3 4 3 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Sign of BurnoutResilience TTPsAutomation and non-tech optionsQuestionsCall to ActionAgenda 2025,Amazon Web Services,Inc.or its affiliates.All righ

3、ts reserved.Exhausted by constant alertsDisconnected from your workLike you were just doneWhat is Burnout?2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Signs of Burnout in SecurityEmotionsAnxious/NervousnessBehaviorDetached,blunt/sharp responseCognitionThoughts/Overwhelmed 2025,

4、Amazon Web Services,Inc.or its affiliates.All rights reserved.Impacts of incident response challenges84%Source:2024 Hack The Box report,“Building a Firewall Against Cybersecurity Burnout”Percentage of security professionals who report stress,fatigue,and burnout 2025,Amazon Web Services,Inc.or its af

5、filiates.All rights reserved.One-third are looking for new jobs 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Average team tenure:3 years,1 month,and 14 days35%participate in team bonding(weekly events)Connection Highlights Job Satisfaction:75%Team Effectiveness:93%Inclusion:100

6、%AWS CIRT Happiness&Fun Facts 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Kill Chain of Unmanaged StressEmotional ExhaustionDrained from workFeeling used upFatigued in morningExhaustionDepersonalizationInefficacy BurnoutCynicismCallous towards peopleEmotionally hardenedPeople