构建可靠的运营体系以房利美为例.pdf

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1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.C O P 3 4 0Building reliable operations,feat.Fannie MaeBobby HallahanSr.Solutions ArchitectAWSMoiz HalaniVice President,Operations Engineering Fannie MaeSteve RiceHe

2、ad of AWS AppConfig&Parameter StoreAWS 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.AgendaWhat is Reliable Operations,and why is it important?AWS Cloud Operations PhilosophyCloud Operations ToolsFannie Maes StoryAdvanced Reliability“Cheat Codes”to accelerate success 2025,Amazon

3、 Web Services,Inc.or its affiliates.All rights reserved.What is the most important feature of an application?2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.What is the most important feature of an application?Reliability 2025,Amazon Web Services,Inc.or its affiliates.All rights r

4、eserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.What do you think of when you think reliability?2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.What do you think of when you think of oper

5、ations?2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.The perceptionWhat”some”customers perceiveLarge time investmentExtensive functional and nonfunctional testingHardware&softwareCompute,data,codeResilienceOperationsLogs,metrics,deploymentsAfterthoughtStick with defaultsMinimal

6、time investment 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Why systems“actually”fail143%225%318%414%Failure causesFailure modeProbabilityMTBFOperations42%*31 yearsSoftware25%50 yearsHardware18%73 yearsEnvironment15%87 years 2025,Amazon Web Services,Inc.or its affiliates.All r