1、IBM TechXchange 2025 conference watsonx Orchestrate for Financial WorkflowsIBM TechXchange|2025 IBM Corporation1#IBMTechXchangeTechnology Breakout 2459Agenda010203040506IntroductionPartnership OverviewOrchestrate OverviewIntegration with CBSBenefits AchievedClosing RemarksIBM TechXchange|2025 IBM Co
2、rporationBorn Digital.Born Agile.IBM TechXchange|2025 IBM Corporation3The ChallengeAs part of implementing gen AI based capability,the Fintech industry required agentic autonomous workflows.Regular RPA although helped accelerate some processes,it is not enough to take complex decisions as part of th
3、e workflowsIBM partnershipIn consultation with IBM,Infosys saw an opportunity to gain insights into its customers experience and enhance it betterIBM ran a proof of concept(POC)with Infosys for two months to build a overall Agentic AI fintech applications powered by watsonx orchestrate.SolutionWith
4、watsonx.ai on IBM Cloud,Infosys was able to get enhanced workflow automation and intelligent decision makingThe Agentic workflows have been used by the human agents to accelerate the customer experience and give every customer a premium experience.IBM TechXchange|2025 IBM Corporation4IBM+Infosys col
5、laborationIBM TechXchange|2025 IBM Corporation5What are the goals we have achieved togetherWhat are the goals we have achieved togetherBuilt an AIMS System that validates every GenAI Built an AIMS System that validates every GenAI usecaseusecase with all the required compliance BUs like with all the
6、 required compliance BUs like Legal,DPO,RAI Legal,DPO,RAI etcetcKey Initiatives over the last few yearsKey Initiatives over the last few yearsTo run a fully governed agentic workflow automation center with capabilities lasting across various industries and domainsAwards and AccoladesAwards and Accol