1、1 out of 4Todays 20 yrs-old becomes disabled before retirementCited from https:/disabilitycanhappen.org/1.3 billion world-wide have significant disability(estimated)Cited from https:/www.who.intBlindnessLow VisionMaking Augmented Reality Accessible:A Case Study of Lens in MapsOhan OdLens in MapsA ca
2、mera based experience in Google Maps that helps on-the-go users understand their surroundings and make decisions con?dently by showing information in?rst person perspective.MotivationMotivationLens in Maps is useful while travelingMotivationBut not used much in everyday situationMotivationFriction t
3、o hold phone upMotivationFriction to require location and heading accuracyMotivationHow can we get more usage&user retentionIdeationAR Walking Navigation has good retentionIdeationBut it also has the same friction as Lens in MapsIdeationPast UX studies indicate AR Walking Navigation can really help
4、users with difficulties reading mapIdeationCan Lens in Maps help certain users in need?ResearchAttended internal ADI sessionsResearchLast-mile and new places are challengingTenorResearchBuilt prototype and demoed to colleaguesChallengeReverse of“A picture is worth 1,000 words”ChallengeIm not an acce
5、ssibility expertTenorChallengeThere is no guidelines to make AR accessibleChallengeThere is no guidelines to make AR accessibleT.J Maxx,4.3 stars,Department store,Open,Closes at 11:00 PMChallengeIm not a target userTenorChallengeHard to get leadership buy-inTenorHow I CopedReach out to other teamsRe
6、verse of“A picture is worth 1,000 words”Im not an accessibility expert There is no guidelines to make AR accessibleChallengeHow I CopedFind and test with internal volunteersIm not a target userChallengeHow I CopedFind and test with external volunteersIm not a