1、TECH NAVIGATOR:SECOND EDITION APPLYING AGENTIC AI TO INDUSTRIESKnowledge Institute2|Tech Navigator|Second Edition:Applying Agentic AI to IndustriesExternal Document 2025 Infosys Limited Tech Navigator|Second Edition:Applying Agentic AI to Industries|3External Document 2025 Infosys Limited Knowledge
2、InstituteExecutive summary 4Unified operational control in oil and gas 6Inventory discrepancy in the retail industry 12How to manage discretionary risk in financial services 20Agentic AI is redefining the manufacturing value chain 30How agentic AI is re-engineering telecom business sales 44CONTENTSK
3、nowledge Institute4|Tech Navigator|Second Edition:Applying Agentic AI to IndustriesExternal Document 2025 Infosys Limited Executive summaryIn our last edition of Tech Navigator,we explained the rise of agentic AI and how it amplifies business.AI agents are already enabling organizations to reimagine
4、 and re-engineer business processes when the ROI is justified and on a smaller scale,drive process automation and simplification.Beyond re-engineering,ongoing experiments pave the way for vibe coding and exploration for business users to continuously innovate.Many large enterprises have found that i
5、mplementing intelligence at scale is easier said than done.They need an architecture-first approach,and they need to treat AI as a transformative program.At the same time,it is important to set up the right hub and spoke operating model,backed by a value-and outcome-driven AI investment approach.On
6、the technology front,building AI runways that power platform and democratization capabilities across all layers of the architecture is proving key to effective AI scaling.Agentic AI is already proving its value in broad domains,such as IT,business operations,and information intensive business proces