1、Future of health 7 The healthcare system of the futureSTUDYThis years Future of health study,the seventh in our series,takes a slightly different direction from previous editions.Rather than focusing on a single topic of relevance for the healthcare sector and talking in depth to experts working in
2、the industry,we surveyed the users of healthcare systems more than 5,000 of them,across 25 different countries.Our questions revolved around what it is that these ordinary citizens really want from their healthcare systems and,crucially,to what extent existing systems meet those needs and expectatio
3、ns.Our findings show that across countries there is a high level of agreement about certain principles:equity,strong coordination of care,effective use of digitalization,investment in public health and prevention,efficient use of resources and clear governance.But beneath that consensus we find sign
4、ificant differences in how these principles should be realized in practice with centralized or decentralized governance,for example,or faster or more cautious adoption of innovations.These differences show that,to be successful,each system must reform in a way that fits its own social and cultural c
5、ontext.The main message of this report is clear:Healthcare reform must implement the factors that have proven successful in high-performing systems.These are genuine equity of access,continuous and person-centered coordination,data-driven digitalization,prevention-oriented public health,efficient us
6、e of resources,agile,transparent governance and transformative innovation.At the same time,building future systems means balancing shared values with local realities,grounding innovation in empathy and ensuring that reforms are in line with citizens expectations.Policymakers,providers and industry p