德勤（Deloitte）：2025汽车零部件零售业的未来：驱动变革（英文版）（20页）.pdf

1、Future of retail auto parts:Driving changeAuto parts retailers at the crossroads of innovation and adaptationContentsIntroduction 3Auto parts retailers face a new set of issues 5Fragmentation redefined 5Seamless solutions:6Beyond parts,a complete auto care ecosystemTechnology in the drivers seat 7Na

2、vigating supply chain turbulence 8The EV and ADAS revolution 9Strategic imperatives for auto parts retailers 10Create a connected customer journey 10Reinvent the workforce in an age of AI and automation 11Build unprecedented supply chain resilience and adaptability 12Achieve breakthrough efficiency

3、and effectiveness 13to drive marginsWin the race for relevance:From mass to micro 14Building community and loyalty through lifestyle experiences 15Conclusion:Seizing the wheel 16Future of retail auto parts:Driving change|Auto parts retailers at the crossroads of innovation and adaptation2Future of r

4、etail auto parts:Driving change|Auto parts retailers at the crossroads of innovation and adaptationIntroductionCompeting demands,such as maintaining affordability and value while simultaneously adopting new technologies and satisfying customer expectations,can be challenging for auto parts retailers

5、.There is a growing list of competitors:national chains,online marketplaces,independent stores,and even original equipment manufacturers and other manufacturers selling direct.Customers have access to more and more information that continuously shapes their shopping behaviors,requiring retailers to

6、adapt and evolve.In addition,influence has become a dialogue guided by expert advisers and online communities,amplifying trends and shaping demand in real time.As a result,auto parts retailers should balance the need for immediate action with longer-term business model choices to ensure future succe