麦肯锡：2025变革推动者：智能体时代下CEO的目标、决策与影响研究报告（英文版）（13页）.pdf

1、October 2025QuantumBlack,AI by McKinseyThe change agent:Goals,decisions,and implications for CEOs in the agentic ageCompanies are feeling agentic AI growing pains.Heres what CEOs can do to move past them and position their companies to succeed.This article is a collaborative effort by Alex Singla,Al

2、exander Sukharevsky,Lari Hmlinen,Oana Cheta,Olli Salo,Pallav Jain,Raghav Raghunathan,Sandra Durth,Stphane Bout,and Vito Di Leo,representing views from QuantumBlack,AI by McKinsey;McKinsey Technology;and McKinseys People&Organizational Performance and Technology,Media&Telecommunications Practices.Exe

3、cutives are fond of quoting hockey great Wayne Gretzky,who is credited with saying:“I skate to where the puck is going to be,not where it has been.”This is sound business advice at one level.But that puck is moving a whole lot faster than it used to as agentic AI rapidly evolves.The call to move fas

4、ter may seem tone deaf as CEOs and their senior teams struggle to see bottom-line value from early gen AI investments.Developing and scaling gen AI use cases have proven frustratingly challenging.Some executives remain unconvinced that AI agents will have a significant impactat least in the short te

5、rmand have stepped back from their investments.1As CEOs navigate the uncertainty,it is worth acknowledging both the pace and potential scope of the change that is happening.AI agentssoftware systems built with gen AI that have the ability to plan,act,remember,and learn to achieve predefined outcomes

6、 autonomouslyare evolving quickly and,as they mature,could completely change how companies are run and how they generate value(see sidebar“Key trends shaping gen AI and agents”).In fact,this“trough of disillusionment”period,as John Lovelock of Gartner recently called it,2 is an opportunity for execu