1、Elevating transportation and logistics value:The impact of Intelligent OperationsWorkflow optimization drove revenue growth and profit improvements of up to 3.4 percentage points over the last year2Introduction1.The percentage-point differences show the average gap in revenue growth and profitabilit
2、y between organizations that made meaningful improvements to inventory management and control and those that did not,based on our analysis of the survey data.The transportation and logistics(T&L)sector is reporting higher revenues,profits,and employee productivity following investments in workflow o
3、ptimization.Organizations are adding technology in warehouses,last-mile,and other logistics operations to support traceability and transparency across the supply chain.To understand how workflow improvements translate to growth at established organizations,Oxford Economics and Zebra Technologies sur
4、veyed over 200 T&L decision-makers from around the world,then applied econometric analysis to their responses to measure business performance.Our research focused on several key workflowsincluding inventory management and control,delivery and field operations,and loading and unloading freightand fou
5、nd significant returns on investment.T&L organizations that focused on improving inventory management and control,for examplea vital area where many respondents have made meaningful progress in recent yearsreported,on average,higher top-and bottom-line impacts over the last year compared to those th
6、at did not,including 3.4-percentage-point higher revenue growth and 2.2-percentage-point higher profitability.1 In addition to inventory management,this report focuses on delivery and field operations,a key workflow identified by respondents as needing improvement.We also conducted in-depth intervie