印孚瑟斯（Infosys）：2025人工智能（AI）如何变革专业服务行业研究报告（英文版）（23页）.pdf

1、HOW AI IS TRANSFORMING PROFESSIONAL SERVICESKnowledge InstituteHow AI is transforming professional services|3External Document 2025 Infosys Limited CONTENTSExecutive summaryThe rise of AI in professional servicesKey AI applications in professional servicesUnlock the value of unstructured knowledgeWh

2、y the sector is primed for AI successFrom experimentation to executionThe road aheadAppendix A:Use casesAppendix B:Research approachContributors46912131617211822Knowledge Institute4|How AI is transforming professional servicesExternal Document 2025 Infosys Limited Artificial intelligence(AI)is no lo

3、nger a future concept it is actively transforming industries,with professional services emerging as a front-runner.Built on expertise,collaboration,and trust,this sector is leveraging AI not just to improve efficiency,but to rethink how work is done,how knowledge is accessed,and how value is deliver

4、ed to clients.A global survey by Infosys captured insights from 3,798 senior executives across over 3,200 companies including 250 executives from 215 professional services organizations.The data reveals that professional services rank among the top industries in AI success,with a viability score of

5、1.18(Figure 1),indicating that AI projects are more likely to meet business goals.Nearly 50%of initiatives are already deployed and delivering value,while just 15%are underperforming well below the 26%cross-industry average.A strong pipeline of planned projects points to continued momentum.Professio

6、nal services companies are applying AI in ways that align with the core of their business.Cybersecurity and compliance are top areas of focus where AI automates data extraction,flags regulatory changes,and improves fraud detection.Other high-value applications include software development,where gene