尼尔森IQ：2025全球饮料服务（Drinks Hospitality）业评估报告（英文版）（70页）.pdf

1、 2025 Nielsen Consumer LLC.All Rights Reserved.2025 Nielsen Consumer LLC.All Rights Reserved.A Global evaluation of the drinks hospitality industryUnderstanding the strengths and challenges of the sector to enable employers to bridge the gap to success 2025 Nielsen Consumer LLC.All Rights Reserved.A

2、bout the reportQuantitative online survey conducted,completed by hospitality drinks industry employees to determine perceptions of roles,challenges faced and things employers can do to increase supportEmployees qualified for the survey if they were over 18 and currently work in the industry(or have

3、worked in the industry within the last 6 months)Sample size:743Fieldwork conducted:February April 2025 2025 Nielsen Consumer LLC.All Rights Reserved.2025 Nielsen Consumer LLC.All Rights Reserved.Report Content Executive summary&infographic slidesEvaluating satisfaction in hospitality roles The impor

4、tance of mental health support Diversity,equity and inclusion Enhancing safety in the workplace Career progression Improving retention rates 2025 Nielsen Consumer LLC.All Rights Reserved.2025 Nielsen Consumer LLC.All Rights Reserved.Executive summary 2025 Nielsen Consumer LLC.All Rights Reserved.The

5、 hospitality drinks industry is more than just a job,its an industry where employees can build long-term,successful careers even for those who fell into the industryKey findings:Whether employees enter the hospitality industry driven by a clear passion or simply fall into it by chance,the journey of

6、ten leads to the same destination.Those who start with a strong sense of purpose feel fulfilled in their roles as it meets their expectations and those who enter more incidentally,often women,frequently develop and discover a passion over time.As employees spend more time in the industry,their roles