1、SALESFORCE1STATE OF IT,4TH EDITION:AI AND APP DEVELOPMENTFOURTH EDITIONInsights and trends from 2,000+IT and development leaders in the agentic AI era.State of IT:AI and App DevelopmentSALESFORCE2STATE OF IT,4TH EDITION:AI AND APP DEVELOPMENTA Note from Salesforce on AI and App DevelopmentAI is resh
2、aping everything not just what we build,but how we build it.Why?Because AI has the power to accelerate innovation and unlock real business impact.Its a once-in-a-generation opportunity and IT is at the heart of it.Across industries,teams are racing to integrate AI not just to experiment,but to move
3、faster,work smarter,and stay ahead.For many,that starts with rethinking application development itself.From embedding AI into apps to deploying autonomous agents,organizations are finding new ways to streamline operations,deepen customer insights,and deliver the responsive experiences todays users e
4、xpect.But this transformation isnt easy.Success with AI and modern app development requires clean,accessible data,built-in security,and infrastructure that can support both modern architectures and AI workloads.To better understand how organizations are navigating this shift,We surveyed more than 4,
5、000 IT leaders worldwide including over 2,000 responsible for software development.The findings reveal a tightrope walk between innovation and risk.Teams are building AI expertise while modernizing critical systems often on tech stacks that werent designed for todays era of widespread AI adoption an
6、d development.At the same time,the role of IT continues to evolve.While implementing technology and overseeing governance has always been a core responsibility,these areas are now critical drivers of business strategy.Todays IT leaders are business partners and innovation drivers,guiding their organ