1、Unlocking AIs potential:The skills that matterMay 20252 Unlocking AIs potential:The skills that matterJump to contentsContentsForeword 3Executive summary 4AI will impact financial services strongly but lack of skills hinders adoption 5From AI to GenAI.5Most firms have adopted AI across a range of us
2、e cases.6Financial services to be most disrupted by AI.8AI can enable growth.9Lack of skills is a barrier to AI adoption.10The future is about skills;specialist skills for few,human behaviours for all 12What do we mean by AI skills?.12Few professionals need specialist AI skills,but these are critica
3、l roles.12Every worker should understand AI.13Demand for behaviours outweighs demand for technical skills.14Specialist and non-specialists need to bring skills together to maximise AI potential.17How will skills for specific roles change 18AI is changing skills needed for financial services.18Human
4、resources roles are most affected by large language models.19Financial services leaders need new skillsets.19Navigating skills-related constraints to using AI 21Constraints include lack of use cases,skills and guidance.21The AI training gap affects everyone.22How firms are overcoming the barriers.25
5、AI in our Future Skills Framework.26Using AI to bridge the skills gap 27More time for learning?.27Personalised learning and development offer.28Internal skills-building through talent marketplaces.28Better skills forecasting.29Conclusion and next steps 30Appendices 31I.Skills changes for four select
6、ed roles.31II.20 occupations most exposed to AI and large language models.35Acknowledgements 363 Unlocking AIs potential:The skills that matterJump to contentsForeword The rise and adoption of artificial intelligence has the potential to be one of the defining workplace issues of our times.The finan