1、THE RISE OF AI&AUTOMATION IN TR AVEL,TR ANSP ORTATION,TOURISM&HOSPITALIT YHow are the movers&shakers capitalizing on disruptions?2025CONTENTFOREWORD 4EXECUTIVE SUMMARY 61.MOST DISRUPTIVE AI&AUTOMATION APPLICATIONS 82.THE RISE OF AI&AUTOMATION IN MOBILITY 103.REVOLUTIONIZING RAIL TRANSPORT WITH AI&AU

2、TOMATION 144.THE TRANSFORMATION OF AVIATION THROUGH AI&AUTOMATION 185.AI&AUTOMATION IN LOGISTICS&SUPPLY CHAIN 226.ADVENT OF AI&AUTOMATION IN THE PORTS&MARITIME SECTOR 267.AI&AUTOMATION IN THE TOURISM&HOSPITALITY SECTOR 288.TOP 5 CHALLENGES WITH IMPLEMENTING AI&AUTOMATION 32CONCLUSION 342PETTER KILEF

3、ORSManaging Partner,Growth Stockholm FRANCOIS-JOSEPH VAN AUDENHOVEManaging Partner,Global Practice Leader,Travel,Transportation,and Hospitality(TTH)BrusselsMICHAEL ZINTELManaging Partner,TTH FrankfurtMARTIN GLAUMANNPartner,Innovation Stockholm MICHAEL MAJSTERPartner,Innovation Brussels SHOTA MITSUYA

4、Partner,Innovation ToykoMICKAEL TAUVELPartner,TTH ParisJIM MILLERPartner,TTH BostonEDOUARD MOULLEPartner,TTH ParisCAMILLA BEVILACQUAPartner,TTH DubaiNICHOLAS NAHASPartner,TTH DubaiPAOLO CARLOMAGNOPartner,TTH DubaiDANIEL CHOWPrincipal,TTH SingaporeOLIVER PILOTPrincipal,Innovation LondonHARSHIT GARGMa

5、nager,TTH DubaiFILIP FRANZNConsultant,TTH StockholmOSCAR BYLUNDConsultant,TTH StockholmSOFIE DRUGGE ENEROTHBusiness Analyst,Innovation StockholmAUTHORS3Three years after the publication of our first Viewpoint on the state of the art of AI in mobility,1 we believe it is now time to refresh our perspe

6、ctive with the latest use cases and advancements in the adoption of AI in the travel and transport industry.Despite being around for almost 60 years,three years in the area of AI and certainly these last three years feel like a whole era:just consider the eruption of generative AI(GenAI)in our daily