印孚瑟斯（Infosys）：2025年银行业科技指数报告（第五卷）（英文版）（48页）.pdf

1、Infosys Bank Tech Index:Volume 5 May 2025|1External Document 2025 Infosys Limited Knowledge InstituteINFOSYS BANKTECH INDEXVOLUME 5 MAY 2025Infosys Bank Tech Index:Volume 5 May 2025|1External Document 2025 Infosys Limited Knowledge InstituteContentsIntroduction 2Key findings summary 4Technology stra

2、tegic priorities 8Technology talent 12Technology budget analysis 14AI insights 18Cloud insights 36Appendix 42Knowledge InstituteIntroduction2|Infosys Bank Tech Index:Volume 5 May 2025External Document 2025 Infosys Limited Infosys Bank Tech Index:Volume 5 May 2025|3External Document 2025 Infosys Limi

3、ted Knowledge InstituteSince the start of 2025,the impact of artificial intelligence in banking has shifted from promise to reality.Conversations with our clients banks at the forefront of next-generation transformation and customer experience are now dominated by one question:how can AI help us sta

4、y ahead,manage risk,and serve our customers better?Our latest research confirms what we see in practice.Financial institutions are deploying AI across their organizations,from fraud detection to customer service,with tangible results.Banks are using AI to streamline compliance,reduce operational cos

5、ts,and deliver faster,more personalized service to clients.Yet,despite these advances,nearly half of all AI projects remain in early stages,with data management and regulatory complexity as the primary hurdles.What stands out in this years findings is a decisive shift in priorities.Banks are placing

6、 innovation and growth at the top of the agenda.Even with economic uncertainty,the focus has moved beyond cost reduction to building for the future investing in new technologies,scaling AI and cloud capabilities,and accelerating the pace of change.The demand for tech talent has never been higher,ref