印孚瑟斯（Infosys）：2025技术导航：代理型AI在企业中的应用Playbook（英文版）（70页）.pdf

1、TECH NAVIGATOR:AGENTIC ENTERPRISE AI PLAYBOOKTech Navigator:Agentic Enterprise AI Playbook|3External Document 2025 Infosys Limited Knowledge InstituteCONTENTSExecutive summary 4Agentic AI systems 6Agentic AI architecture and blueprints 18AgentOps and agentic life cycle management 36Advanced agents 4

2、8Responsible agentic AI 58The transformative potential of artificial intelligence(AI)has captivated everyone for decades,evolving from a futuristic concept to the pinnacle of the hype cycle.Now,AI is on the verge of its next level of evolution:Agentic AI.Unlike traditional AI,which enhances human ta

3、sks through insights and automation,agentic AI redefines both expectations and capabilities.It goes beyond supporting existing workflows,instead reimagining and redesigning processes from the ground up to create truly AI-native systems.In its early stages,generative AI primarily served as a tool to

4、enhance efficiency and accuracy for individuals and teams.However,as AI models have matured and become increasingly commoditized,the focus is shifting from augmentation to reinvention transcending incremental improvements.This transformation echoes past technological revolutions,such as the shift to

5、 digital-first processes during the rise of digital transformation.Just as businesses once reengineered processes and business models,rather than merely digitizing analog workflows,agentic AI demands a similar rethinking of processes to unlock its full potential.Achieving this requires deep integrat

6、ion of cognitive capabilities into process engineering and experience design not just at the periphery of business but at its very core.The potential of agentic AI extends far beyond its early applications in customer service and IT operations.It has the power to revolutionize mission-critical domai