印孚瑟斯（Infosys）：2025年全球零售行业展望报告（英文版）（24页）.pdf

1、RETAIL INDUSTRY OUTLOOK 20252|Retail Industry Outlook 2025External Document 2025 Infosys Limited Knowledge InstituteKnowledge InstituteRetail Industry Outlook 2025|3External Document 2025 Infosys Limited Knowledge InstituteCONTENTSExecutive summary 4Financial insights 6Industry dynamics 8Trends 11Te

2、chnology outlook 14Key takeaways 19Authors 214|Retail Industry Outlook 2025External Document 2025 Infosys Limited Knowledge InstituteEXECUTIVE SUMMARYThings are looking up for the retail sector in 2025.Inflation is receding and interest rates are stabilizing.But the retail industry is operating in a

3、 challenging environment related to geopolitical conflicts and climate change that presents both growth potential and limited capacity.Companies are increasingly looking for ways to transform strategically and gain a competitive edge.One of the most effective ways they are doing this is through merg

4、ers and acquisitions(M&As).As a result,M&As are increasing this year.In terms of regulations,retail companies must balance uncertainty surrounding the new US administrations policies while maintaining their sourcing strategies and reacting accordingly to tariffs.Innovations boost engagementInnovatio

5、ns in technologies,from artificial intelligence(AI)to augmented reality(AR),are helping retailers engage their customers better,achieve cost reductions,and streamline processes.Online sales will be a dominating factor affecting global sales growth,with online retailers tending to have better offers

6、than brick-and-mortar stores.Retailers are also aiming to standardize experiences for consumers across all retail channels and offer them a consistent experience across touchpoints,employing composable commerce.Retail Industry Outlook 2025|5External Document 2025 Infosys Limited Knowledge InstituteA