知识管理经验教训.pptx

1、Lessons LearnedKM WorldWashington,DC-November 19,2024,ABOUT ME,1,GETTING TO KNOW ME,Where I studied,Where I have worked,Where I have lived,United States(CA,VA,NJ,CT,AZ)AustraliaChinaSaudi Arabia,Where I visited,DEFINITION OF KNOWLEDGE MANAGEMENT,“Getting the right intelligence,to the right person,at

2、 the right time,in the right format,to make the right decision or provide the right advice”,CHALLENGES OF MANAGING KOWLEDGE,2,5 KEY CHALLENGES OF KNOWLEDGE MANAGEMENT,Converting Tacit to Explicit KnowledgeDemonstrating ROI;Articulating the value of KMVisibility and Findability of KnowledgeCollaborat

3、ionTechnology as an Enabler,not a Solution,WITH YOU TODAY,Scott Leeb is currently the Chief Knowledge Officer at Fragomen,a leading international immigration law firm.Over the past 25 years,Scott has created,managed and grown the global business intelligence/knowledge management programs at four For

4、tune 500 companies(Prudential Retirement,The McGraw-Hill Companies,KPMG and Ingram Micro),and a leading international philanthropy(The Rockefeller Foundation).He also advised the Saudi Arabian and US federal government on how to build and sustain their knowledge capabilities.Scott has spoken in Euro

5、pe,Asia,Africa,Australia,North and South America on a wide range of topics including competitive intelligence,business intelligence,market intelligence,strategy and knowledge management.He began his career as a senior intelligence analyst for the US Army,specializing in East Asian political-military affairs.Scott holds MAs from The Australian National University and Columbia University,a BA from Yale University and a language certificate from Beijing University.,Scott LeebChief Knowledge OfficerFragomen LLC,