KM x AI：大规模隐性知识.pptx

1、KM x AI:Tacit Knowledge At Scale,Kent Alan GreenesLarry Todd Wilson,Shared Context,Tacit knowledge is the unspoken,often unconscious expertise that drives much of our decision-making and problem-solving.As we move into the era of AI,the ability to digitize and harness this knowledge at scale is not

2、only possible but essential for maintaining a competitive edge.Tacit knowledge represents the majority of valuable knowledge within an organizationknowledge that is understood or implied without being explicitly stated.Its the deep expertise that isnt captured in manuals or databases but is critical

3、 for success.“Despite the advances in AI,current systems struggle to effectively capture and utilize tacit knowledge.When AI attempts to fill these gaps,the results are often generic and lack the depth needed to truly transform how we manage&use knowledge.“Deep expertise and proven practices exist f

4、or harvesting tacit knowledge.When and where applied,the results are extraordinary.”,Examples Of Harvested&Applied Tacit Knowledge,Troubleshoot a nuclear(pressurized heavy-water)reactor(CANDU reactor)Diagnose like a nurseDesign or optimize a chemical plantMarket and sell term and permanent life insu

5、rance and conduct financial planningDesign fusion-reaction experiments based on high-energy particle acceleratorsManage strategic communicationsAccomplish pharmaceutical product approval in three countries(FDA,)Interpret stages and coordinate military operations during a pandemic(H5N1)Create varieti

6、es of adhesives that bind different types of carpet fibersConsider physical,cognitive,and organizational ergonomics and design an office spaceDerive formulae for insecticidesDevise analogue basins for hydrocarbon explorationProduce huge amounts of toilet paperDesign customer service operations to en