行业洞察：使用 KM 工具培养未来的劳动力.pptx

1、Companies Who Have Knowledge Management Figured Out in 2024,Betsy AndersonB,Betsy AndersonDirector of Customer Success BloomfireA former trainer and knowledge manager with a deep understanding of what it takes to foster collaboration,ensure knowledge sharing,and drive adoption for diverse teamsOver

2、a decade of experience in Customer Success,helping organizations across industries build,implement,and scale effective KM programsLed hundreds of organizations through the process of successfully launching and sustaining successful KM programs,including Fortune 500 and Global 2000 brands,2,Who We Ar

3、e,Established in 2012 Worlds first SaaS knowledge management platform16 of the Fortune 100,43 of the Fortune 500 and 56 of the Fortune 1000 are Bloomfire clientsApproaching 1.5 Million monthly answers provided by our AI-driven platformA valued solution to over half a million employees at the worlds

4、best companies Voted a Best Place to Work five times&Inc.5000 Fastest Growing Private Company for the last 4 consecutive years,250+Customers worldwide,across 10 major industries,#1Pioneer of knowledgemanagement platforms,3,Strategies&Tactics for Success,Implement Feedback LoopsMaximize Personalizati

5、onIntegrate Across Your Tech StackFuture Proof Your KM Program,4,5,Implement Feedback Loops,Why?Consistent feedback is critical to keeping your knowledge program from growing stagnant.Having your finger on the pulse of your organization is the only way to stay relevant.How?Recruit a stakeholder comm

6、ittee and conduct quarterly or semi-annual reviews to solicit feedbackInvolve a variety of perspectives from different parts of the organization to thoroughly understand how people workLean into detractor feedbackCustomer Example:A leading global digital media and technology company meets regularly