人际交往技能：人工智能时代的团队与知识管理.pptx

1、C204:People Skills:Teams&KM in the Era of AI,3,About Me,M.S in Knowledge ManagementUndergrads in Public Relations&Marketing and Business ManagementBeen with Kraton 11 years and in KM for four years“Stay brave,a little awkward,and always kind”Bren Brownhttps:/,Demographics of Survey,Industries:Consul

2、ting,Professional Services,Government,Tech,Non-Profit,Financial,Manufacturing,Construction,Customer Service,Healthcare/Pharma,Hospitality,Oil&Gas,&more,86 Respondents,What people(soft)skill do you think is the most critical for KM professionals?,Top Five Most Critical People Skills,“Processes will l

3、ead the horse to water,but the horse must want to drink.”Survey Respondent,The Secret Formula to Help the Horse WANT to Drink,Building Relationships,+Active Listening,=Trust,Building Relationships,Active Listening,Take Action,Q&A,Legal Disclaimer,All information set forth herein is for informational

4、 purposes only.Kraton Corporation,on behalf of itself and its affiliates(“KRATON”),believes the information set forth herein to be true and accurate.Any recommendations,presentations,statements or suggestions that may be made are without any warranty or guarantee whatsoever and shall establish no le

5、gal duty on the part of KRATON.The product(s)shown herein may not be available in all geographies where KRATON is represented.The legal responsibilities of KRATON with respect to the products described herein are limited to those set forth in KRATONs Conditions of Sale or any effective sales contrac

6、t.KRATON does not warrant that the products described herein are suitable for any particular usesor applications.Users of KRATONs products must rely on their own independent judgment,and must conduct their own studies,registrations,and other related activities,to establish the su